Cocodraw Cocodraw
Features Pricing Contact
Sign In Request Early Access

Privacy Policy

Last updated: December 2025

1. Introduction

AILAR Limited ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Cocodraw platform.

Data Controller

AILAR Limited

Company Number: 14476950

Registered in England and Wales

Email: [email protected]

Please read this Privacy Policy carefully. By using Cocodraw, you consent to the practices described in this policy.

2. Information We Collect

Information You Provide

  • Account Information: Name, email address, password, and profile details when you register.
  • Organization Information: School or business name, address, and contact details for organization accounts.
  • Content: Whiteboards, files, and other content you create or upload to the Service.
  • Communications: Messages you send to us through support channels or contact forms.
  • Payment Information: Billing details processed through our secure payment providers.

Information Collected Automatically

  • Usage Data: Features used, time spent, and interactions with the Service.
  • Device Information: Browser type, operating system, device type, and screen resolution.
  • Log Data: IP addresses, access times, and pages visited.
  • Cookies: Small data files stored on your device (see Cookie section below).

3. How We Use Your Information

We use your information for the following purposes:

Purpose Legal Basis (GDPR)
Provide and maintain the Service Performance of contract
Process payments and subscriptions Performance of contract
Send important service notifications Performance of contract
Improve and personalize the Service Legitimate interests
Respond to support requests Performance of contract
Send marketing communications (with consent) Consent
Comply with legal obligations Legal obligation
Prevent fraud and abuse Legitimate interests

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We work with trusted third-party companies to provide essential services such as hosting, payment processing, analytics, and customer support. These providers only access your data as necessary to perform their functions.

Organization Administrators

If you use Cocodraw through an organization, your administrator may have access to your account information and usage data within the organization.

Legal Requirements

We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We do not sell your personal information to third parties.

5. Data Retention

We retain your personal information for as long as necessary to:

  • Provide the Service and maintain your account
  • Comply with legal obligations
  • Resolve disputes and enforce our agreements

When you delete your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law.

Your content (whiteboards and files) will be deleted upon account termination unless you have requested an export.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Regular security assessments and audits
  • Access controls and authentication measures
  • Employee training on data protection
  • Secure cloud infrastructure with reputable providers

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights

Under applicable data protection laws (including GDPR and UK GDPR), you have the following rights:

  • Access: Request a copy of your personal data.
  • Rectification: Request correction of inaccurate data.
  • Erasure: Request deletion of your personal data.
  • Portability: Request your data in a portable format.
  • Restriction: Request restriction of processing in certain circumstances.
  • Objection: Object to processing based on legitimate interests.
  • Withdraw Consent: Withdraw consent at any time for processing based on consent.

To exercise these rights, please contact us at [email protected]. We will respond within one month.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. Types of cookies we use:

Type Purpose
Essential Required for the Service to function (authentication, security)
Preferences Remember your settings (theme, language)
Analytics Understand how you use the Service to improve it

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect functionality.

9. Children's Privacy

Cocodraw is designed for educational use and may be used by children under the supervision of educators and parents. We are committed to protecting children's privacy:

  • We do not knowingly collect personal information from children under 13 without parental or school consent.
  • Educational organizations using Cocodraw are responsible for obtaining appropriate consent for student use.
  • We comply with the Children's Online Privacy Protection Act (COPPA) and equivalent UK regulations.

If you believe we have collected information from a child without proper consent, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries outside the UK and European Economic Area. When we transfer data internationally, we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions for countries with adequate protection
  • Other legally recognized transfer mechanisms

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

  • Posting the updated policy on our website
  • Updating the "Last updated" date
  • Sending an email notification for material changes

We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

AILAR Limited

Data Protection Enquiries

Email: [email protected]

Website: Contact Form

Cocodraw Cocodraw

The whiteboard that opens everything. Built by AILAR.

Product

Features Compare Pricing

Company

About AILAR Contact

Legal

Terms of Service Privacy Policy

© 2025 AILAR Limited. All rights reserved.

We use cookies to enhance your experience. By continuing to visit this site you agree to our use of cookies.

Learn more